Terms of service

Last updated: 7 July 2026

These terms govern your use of www.getcartvero.com and participation in the Cartvero early-access programme. Full commercial terms (including SLAs and a data processing agreement) are provided with your subscription agreement at onboarding.

The website

Content on this site is provided for information about the Cartvero platform. Prices and plan contents shown are indicative for the early-access phase and are confirmed in writing before any subscription starts. Prices exclude VAT.

Early access

• Sandbox environments are provided free of charge for evaluation, for 14 days.
• Early-access features may change; we announce material changes to founding partners before they land.
• Founding-partner pricing is locked for the lifetime of the subscription, as confirmed in your onboarding agreement.

Your data

Shop data belongs to the merchant. Every shop runs in its own isolated database in the EU, with a nightly export available to the merchant. On termination we provide a full export and delete production data within 30 days.

Acceptable use

Don’t use Cartvero to sell illegal goods, infringe intellectual property, or send spam. We may suspend shops that put the platform or other merchants at risk, and we notify you before we do unless the risk is acute.

Liability

The website is provided “as is”. To the extent permitted by law, our liability related to use of this website is limited to direct damages. Liability under subscription agreements is governed by those agreements.

Contact

Questions about these terms: hello@getcartvero.com