What does “0% transaction fees” actually mean?
You connect your own Stripe account and your customers pay you directly — Cartvero is never in the money flow. On Growth and Scale we charge no platform fee on top of native payments; you only pay Stripe’s own processing rates. On Starter a 0.5% platform fee applies.
Are languages or currencies limited by plan?
No. Multilingual selling is the whole point of Cartvero, so every plan includes all six languages, every supported currency and per-market VAT. We will never sell you back the basics.
Can I migrate from Shopify or WooCommerce?
Yes. Growth and Scale include migration assistance: catalogue import, customer export, and — crucially — SEO-safe redirects from your old URL structure so you keep your rankings.
Who owns my data?
You do, verifiably. Your shop runs in its own isolated database in the EU, and every night a full export lands in storage you can access. Leaving Cartvero is a download, not a negotiation.
Is there a free trial?
Every plan starts with a 14-day sandbox with demo data — no credit card required. During early access we onboard shops personally, white-glove.
What happens if I outgrow my plan?
You upgrade in one click and pay the difference pro rata. Limits are soft: we warn you first, we never take your shop offline over a product count.
Do prices include VAT?
Prices are excl. VAT. Businesses in the EU with a valid VAT number are reverse-charged — the same VIES validation your own customers get on Cartvero.